Purchase Policy

Purchase Policy:

At NLP Times, we are commited you always have a great experience in doing business with us. We want you to be a happy customer and promise to always take your feedback seriously. Please see our purchase related polices below for your convenience.

Please note these terms can change at any time and as such by accessing this site you agree to be bound by the terms and conditions for each of the following policies herein.

Refund Policy:

NLP Times offer an ever increasing range of NLP related products to serve you. For any digital products that NLP-Times.com sell direct, you are entitled to a full 30 days refund policy, if you advise us that the product did meet with the conditions of refund advised at the time of purchase. If no refund terms were expressed on the sales page at time of purchase, then that product will not have a 30 day refund and as such is bought as is.

If a product is a digital or physical product is found to be defective at time of purchase, we are happy to re-issue another copy of the product at our expense.

Any promoted products such as affiliate NLP products are the jurisdiction of the seller of such products and so are outside the scope of responsibility of NLP-Times.com. Please refer to the terms and conditions of the company you bought it from.

NLP-TIMES.com will provide a 30 day refund on specific physical goods (e.g. DVD's) where such terms of service are included on the sales copy of the product at that time.

If a product does not mention a specific refund policy then no such policy exists. If you have any queries on the above, please don't hesitate to contact us via the Contact Us page above.

Delivery Policy:

Customers who purchase digital products from NLP-Times will receive them immediately through our secure online download service. You will be automatically emailed your download location upon purchase of any product.

Any physical products sold are typically received within 10 working days within the UK and mainland Europe. Deliveries to customers in the Africa, the Americas, Asia and the continent of Australia can take up to thirty days. Please note our physical goods order fulfillment team does not work bank holiday or weekends. If you have any questions about the delivery of a product you purchase please contact us by raising a Support Ticket at our Support Centre.

Cancellation Policy:

Customers who subscribe to any NLP-Times membership program can cancel at any time after the initial minimum period has expired as per the terms of service at the time of purchase of the membership site. A customer can cancel their continuity program payment at any time before their first paid month subscription so long as they have informed NLP-TIMES that they do not wish to continue with the continuity program and have not had access to the paid continuity service at that time.

A customer can cancel an order for a physical good product as long as the unit has not shipped by the time they notify NLP-TIMES. All notification of any changes should be via the email details on the contact us page of this site or the support information provided at the time of purchase of the said product.

If you have any queries on any of the above please contact us via the Contact Us section of our site. If you wish to raise a support ticket, please do via our Support Centre.